Privacy Policy & Terms of Use
Welcome to JE:A Korea (“JEA Korea Inc.”, “JE Aesthetics (Pte. Ltd.)”, “we”, “our”, “us”). By accessing our website or engaging our services, you agree to the terms set forth in this Privacy Policy, Terms of Use, and Disclaimer. If you do not agree with any part of these terms, please do not use our website or services.
PRIVACY POLICY
Last Updated: 20 June 2025
1. Scope
This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with applicable data protection laws, including Singapore’s PDPA, Korea’s PIPA, and international best practices.
2. Information We Collect
We may collect:
-
Full name, nationality, contact information
-
Aesthetics preferences, treatment interests, photos (if submitted)
-
Travel preferences and coordination details
-
Website usage data (e.g., IP address, browser type, cookies)
3. Use Of Information
Your information is used for:
-
Matching you with licensed clinics in Korea
-
Coordinating consultations, logistics, and travel
-
Providing client support and service updates
-
Improving our services and platform performance
-
Fulfilling legal obligations
4. Data Sharing
We share your data only when necessary and with your consent:
-
With licensed medical providers in Korea for consultation
-
With travel or logistics partners (as applicable)
-
With our internal coordination team
We do not sell or rent your data to third parties.
5. Data Retention
We retain your data only as long as needed to fulfill the purpose of collection, or as required by law.
6. Your Rights
You may:
-
Request access, correction, or deletion of your personal data
-
Withdraw consent at anytime
Contact enquiry@jeakorea.com to put in your request.
7. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security, and JE:A Korea shall not be held liable for any security breaches beyond our reasonable control.
8. Cookies & Analytics
Our website may use cookies or third-party analytics tools. You may adjust your browser settings to manage cookie preferences.
9. Third-Party Links
Links to external websites are provided for convenience. We are not responsible for their privacy practices or content.
TERMS OF USE
Last Updated: 20 June 2025
1. Acceptance of Terms
By using our website or services, you agree to be bound by this Policy.
2. Description of Services
JE:A Korea is a medical tourism coordination agency. We do not provide medical treatment, diagnosis, or clinical advice. All medical services are provided by licensed third-party clinics in South Korea.
3. No Medical Advice
All information provided by JE:A Korea is for coordination and guidance purposes only. It does not constitute medical advice or create a doctor-patient relationship.
4. Intellectual Property
All content on this site — including logos, text, images, and designs — is owned by JE:A Korea unless otherwise stated and may not be reproduced without permission.
5. Limitation of Liability
To the maximum extent permitted by law, JE:A Korea shall not be liable:
-
Medical results, complications, or dissatisfaction
-
Errors or actions by third-party clinics or service providers
-
Losses arising from the use or inability to use our website or services
6. Changes to Policy
We may update this Policy at any time. Updates will be posted here with an updated effective date. Continued use of our services indicates acceptance of the revised Policy.
7. Governing Law
This Policy is governed by the laws of the Republic of Korea.
DISCLAIMER
JE:A Korea is not a healthcare provider. We do not diagnose, treat, or offer medical advice.
All medical services are performed by licensed, independent clinics in Korea. While we coordinate communication and logistics, we are not responsible for medical outcomes or decisions made by healthcare providers.
Clients are strongly encouraged to consult directly with medical professionals before undergoing any procedures. Use of our services does not constitute a medical relationship with JE:A Korea.